Privacy Policy
At Brooks (“we,” “us,” or “our”), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brookssbrothers.store or interact with us in-store.
1. Information We Collect
- Personal Information: When you place an order, create an account, or contact us, we may collect personal details such as your name, email address, phone number, shipping and billing address, and payment information.
- Non-Personal Information: We may also collect non-identifiable data such as browser type, IP address, and browsing behavior to improve our services.
2. How We Use Your Information
- To process and fulfill your orders
- To communicate with you regarding your purchases and inquiries
- To improve our products, services, and website experience
- To send promotional emails only if you have opted in
- To comply with legal obligations
3. Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist in operating our business, such as shipping companies and payment processors, under strict confidentiality agreements.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also unsubscribe from marketing communications at any time.
7. Children’s Privacy
Our services are not directed to individuals under 13 years old. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: +1 (215) 345-8723
Address: 303 Ballard Lane, Clinton, MD 20735, USA